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Kids Mode PIN setup – D-pad Left/Right enters digits instead of navigating (NVIDIA Shield TV Pro)

Bug Report Pending Jellyfin JW Admin Public
Submitted Oct 31, 2026 Updated Oct 31, 2026
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When configuring the Kids Mode exit PIN in JellyWatch on an NVIDIA Shield TV Pro, the PIN entry screen does not respond correctly to directional remote inputs. The on-screen instructions indicate that Left/Right should navigate between digits, OK should select a digit, and Back should delete the previous digit. However, Left/Right unexpectedly enters digits without changing the currently highlighted number. Additionally, pressing Back exits the PIN setup screen instead of deleting the previously entered digit. Steps to reproduce Open JellyWatch on an NVIDIA Shield TV Pro. Setup new kids profile and go through the login and navigate to the Kids Mode exit PIN setup screen. Press Up/Down to navigate between rows of numbers. Press Left/Right to select another number within the current row. Observe that a digit is entered instead of the selection moving. Enter a few digits, then press Back to delete the previous digit. Observe that the PIN setup screen closes instead and it goes back to the login setup screen. Expected behaviour Up/Down: Navigate between rows. Left/Right: Navigate between digits within a row. OK/Select: Confirm the highlighted digit. Back: Delete the previously entered digit. Actual behaviour Up/Down: Works correctly. Left/Right: Inserts digits while the highlighted number remains unchanged. OK/Select: Works correctly. Back: Exits the PIN setup screen rather than deleting a digit. Environment Device: NVIDIA Shield TV Pro Remote: Official NVIDIA Shield remote Operating system: Android TV JellyWatch version: [Insert version] Additional information The issue prevents normal PIN configuration because certain digits cannot be selected using the D-pad.