JellyWatch Admin

Frequently Asked Questions

Answers to the most common questions about JellyWatch.

Is JellyWatch free?

Yes. JellyWatch is free to download and use with core features. A Premium upgrade is available that unlocks advanced features like widgets, multiple servers, notifications, device management, user management, and session messaging. Watching is not part of it: use JellyWatch Player for that.

Is JellyWatch available on iOS?

No. JellyWatch is currently Android only. There is no iOS version planned at this time.

Can I use JellyWatch with multiple servers?

Yes, with Premium. Free users can connect one server. Premium users can add unlimited servers and switch between them.

How do I get push notifications?

  1. Purchase Premium.
  2. Go to Settings → Notifications.
  3. Enable push notifications.
  4. Grant the Android notification permission.

My server shows as offline but it is running - why?

This usually means JellyWatch cannot reach your server. Check:

  1. Your server URL is correct and accessible from your current network.
  2. Port forwarding rules on your router (for remote access).
  3. Reverse proxy configuration (nginx / Caddy / Traefik).
  4. Self-signed certificate toggle (if applicable).
  5. Try the Dual URL feature to configure both local and external URLs.

How do I reset the app?

You can clear app data from Android Settings → Apps → JellyWatch → Clear Data. Alternatively, use Backup & Restore to save your settings before resetting.

Where can I report a bug?

  • Use the in-app Support feature (Settings → Support) to create a ticket.
  • Or visit our community channels for help.

Where do I watch my movies and series?

Use JellyWatch Player, the app made for watching on Android TV, Fire TV, phone and tablet. When you tap Play on a title in JellyWatch Admin, the app offers to open it in the Player. See the JellyWatch Player documentation.

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